Frequently Asked Questions
Welcome to Furniture Ripple's FAQ page! We are here to provide you with all the information you need about our products, our policies, and your shopping experience. If you have any further questions, please feel free to contact us at sales@furnitureripple.com.
1. What payment methods do you accept?
We accept a variety of secure payment methods to make your shopping experience as convenient as possible. You can use:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Elo
- JCB
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
- Union Pay
2. What is your return policy?
We offer a 30-day return policy for all our products. If you wish to return an item, please ensure that it is in its original condition, unused and in its original packaging. To initiate a return, please contact us at sales@furnitureripple.com.
3. How long does it take to receive my order?
Dispatch time: 1-2 business days
Transport time: 3-5 business days
Expected delivery time: 4-7 business days
Deadline: 3:00 PM (GMT-06:00) Central Standard Time (Chicago)
4. Can I exchange my items?
Yes, exchanges are possible for damaged items, incorrect sizes or defective products. To request an exchange, please contact our customer support team at sales@furnitureripple.com as soon as possible.
5. How do I track my order?
You can track your order via Track Your Order on our website.
6. What should I do if my package is lost or delayed?
If you encounter any issues with a lost or delayed package, please contact us immediately at sales@furnitureripple.com. We will help you locate your order and resolve any issues.
7. How can I contact customer support?
You can contact our customer support team via the following methods:
Store name: Furniture Ripple
Email: sales@furnitureripple.com
Phone: +1 866-582-1891
Address: 1303 Swift St, Kansas City, MO 64116, United States
Contact Form: Click here
Customer service hours:
Working days: Monday to Saturday
Opening hours: 9:00 AM to 5:00 PM (GMT-06:00) Central Standard Time (Chicago)
8. Do you offer free shipping?
Yes, we offer free shipping on all orders in United States! Enjoy shopping without worrying about extra shipping costs.
9. What happens if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at sales@furnitureripple.com. We will work with you to resolve the issue quickly and offer a replacement or refund if necessary.
10. How can I provide feedback or suggestions?
We love hearing from our customers! If you have any feedback or suggestions, please email us at sales@furnitureripple.com. Your input helps us improve and provide you with the best possible shopping experience.
Thank you for choosing Furniture Ripple! We hope this FAQ page has answered your questions. If you have any more questions or need help, please feel free to contact us. We are here to help you!
Contact us
For quick assistance, please contact our customer support team:
Store name: Furniture Ripple
Registered Business Number: LC014369899
Email: sales@furnitureripple.com
Phone: +1 866-582-1891
Physical Address: 1303 Swift St, Kansas City, MO 64116, United States
Contact Form: Click here
Customer service hours:
Working days: Monday to Saturday
Opening hours: 9:00 AM to 5:00 PM (GMT-06:00) Central Standard Time (Chicago)